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• Customer service. Get hold of our more info purchaser guidance in case you at any time have questions on your services or your energy bill.

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I known as Duke Energy since I was unable to start company. I've a landlord account. I had been online and tried using the chat but it really reported I needed to connect with, so I did. My landlord account reported I had a credit rating balance, though the customer service rep reported I owed revenue and Duke would not get started assistance. When I explained my on the internet account explained I'd a equilibrium, they kept inquiring me for the account range, which the net landlord account didn't have.

Requests will not be done on Sundays. For requests designed weekdays immediately after 4:00 p.m. and for Saturday requests, please Observe that during the not likely occasion we are unable to talk to your meter, we won't be to ship a technician out to research right up until the subsequent business day.

It's annoying to think you've got the money but can't physically pay back the bill. Your massive question is, will you get stuck having a late payment?

So, what do you do? exactly what the detect says, hold out until eventually immediately after April six after which pay back your bill. Sure, there are third-social gathering billing products and services, but Duke Energy individuals say just be patient and try all over again at the conclusion of the week.

When I instructed her regarding the landlord account she also contacted a Duke expert, Natisha, who confirmed me the way it worked.

It’s uncomplicated to sign up, and we’ll make sure to send an electronic mail reminder Whenever your bill is ready for viewing and when it is time to pay out.

The KODI set prime box desires AC electrical power, so why trouble setting up? I'd hoped it might get the job done with the most recent version of Andriod on a 10 Main tablet, but it really seems like they only care about Apple buyers?

once the debacle that was Duke’s conversation with its buyers for the duration of Hurricane Irma in 2017 (when we have been devoid of electrical power and conversation from Duke for more than every week), I would have hoped that matters would've improved. However, evidently it hasn’t. Your text procedure seems to have the knowledge Hence the application really should be up to date Together with the exact details in real time. usually, it’s useless. you should repair this. many thanks.

clients who need to briefly disconnect their company need to connect with us 24 several hours beforehand of enough time they should suspend support. Can my wife or husband or Yet another person ask for support on my behalf?

basic safety starts off with comprehending how builders collect and share your knowledge. information privateness and stability procedures could fluctuate depending on your use, region, and age. The developer supplied this details and could update it after some time.